CALL DISCLOSURES
What callers are told
- Callers are told they are speaking with an automated assistant on behalf of the HVAC business.
- Whether calls are recorded is configured per client and disclosed to callers according to the client's approved disclosure and applicable law.
- For fire, gas smell, carbon monoxide, electrical, or medical danger, callers are directed to 911 or the utility. The assistant does not troubleshoot.
- ReadyCall only answers inbound calls. It does not place outbound sales calls.
- Callers who decline automated handling are offered a callback message.
Questions: readycallservicedesk@gmail.com.